CUSTOMER REVIEWS

theLender Reviews From Borrowers

Read five-star reviews from customers who worked with theLender on purchases, refinancing, investment-property financing, and other mortgage needs.

Selected five-star reviews from our Google Business Profile.

Read customer reviews View all reviews on Google

THE CUSTOMER EXPERIENCE

What customers say about working with theLender

Customers describe responsive communication, efficient loan processing, and support throughout the financing and closing process.

Responsive communication

Clear answers, regular updates, and helpful guidance throughout the process.

Efficient closings

Teams focused on keeping the financing process moving toward closing.

Property financing

Customer experiences involving purchases, refinancing, investment properties, and DSCR loans.

Dedicated support

Knowledgeable team members helping customers navigate documentation and financing requirements.

FEATURED REVIEWS

Featured customer experiences

★★★★★Google review

Working with Harry Toliver from the lender was a wonderful experience. Harry was responsive, helpful and really made us feel like he was fighting on our side. His frequent phone updates regarding the loan was very helpful and he was very

★★★★★Google review

TeamGort did an amazing job closing my loan quickly and on time. If I have the need for another loan I'll be reaching out to this team.

★★★★★Google review

Great experience on my foreign national loan.

MORE REVIEWS

More theLender customer reviews

Read more five-star experiences originally shared by our customers on Google.

The lender understood the urgency of my needs and responded accordingly. I had a refinancing to be done to a property that was less than a month to a balloon closure. They helped me close within three weeks amid many obstacles. Thank you Leila for your engagement and prompt responses.

Fantastic experience with the Lender. I Highly recommend drew and Leila as they made the process easier than any other property we’ve purchased. We are already looking at another home and can’t wait to use drew and Leila again.

It was my first loan. Super smooth process. Cam and Mica were amazing. They communicated with us constantly and made what could have been a scary process completely amazing. Closed!!

Darío was very helpful and knowledgeable and guided my throughout the process from beginning to end. Thank you.

The Lender went above and beyond for our loan and its circumstances! It was a really tough file and they got as many exceptions as humanly possible and ended up closing a loan for us that I don't believe any one else could have.

We just closed a DSCR investment property purchase loan with theLender and the experience was exceptional from beginning to end. Our Account Manager, Carmine Poliandro, and the entire Team Express were incredibly responsive,

Nathan Gort and his team were absolutely fantastic during the refinance process of our STR log cabin in Virginia. Our particular situation was a bit hectic due to the rural location of the property and lack of available comps and appraisers

The team at theLender did a fantastic job getting my purchase loan to close really quick. Kudos to Peter Le, Marie Ingrum and Anitza Davila for dong a fantastic job.

Marie was awesome & had tons of patience on my 1st loan. Diane was also super helpful. They both jumped on the file right away. Kudo's to this team!

Leila is knowledgeable , effective and punctual , pleasure to work with . She helped a lot going trough multiple levels of required documentations for my loan

I was so happy with the lending/closing process! Mary Pech and Jessica Robles were so efficient and helpful throughout the process.

Incredible experience working with Marilyn Sanchez and Lucy Parker at theLender! They turned around our DSCR loan in about 2 weeks. Amazing! Very responsive and professional. This lender team delivers and am very grateful to have them to work with.

Elijah, Ryan, were exceptional. They were very responsive and very professional. We were able to close and fund the refinance for a DSCR loan Thank you.

we did a foreign national loan with thelender for property in georgia. Our AE Carmine Poliandro along with entire team was very help. We closed the loan quickly without any hassles or unnecessary documents. Underwriting team & other members of team were super helpful.

I had an awesome experience working with Nathan Gort at The Lender. I was a first-time investor and his level of knowledge around what financing options were available to me along with the wisdom of his advice is the reason I was able to

Our experience with The Lender was amazing! From start to finish, the team was professional, knowledgeable, and always available to answer all our questions. Jonathan Rodriguez and Caitlin Tona were

theLender could do our loan when no other lender could!

I worked with the lender on a DSCR loan. They were great with and we closed the loan yesterday. I worked with Leila Neri she was efficient, she explained everything and was overall just a pleasure to work. I had a great experience with them.

Thank you, Rob Sharples and The Lender staff for the refinancing of my loan, we are very satisfied with the hard work placed on meeting our objectives.

The Lender and our AE, Michael Frederick, were amazing to work with on my Foreign National Investment purchase. Despite operating across multiple timezones and continents, we were able to close our purchase in less than 30 days! Looking forward to many more loans with The Lender and Michael!

Everyone was very helpful but Tiffany and Jannet went above and beyond to help me out with my first loan with The Lender!

quick process . continually recommend this company and working with Jessica Robles was the best expirience . Specially becaouse of her clear communication and professionalism that really stood out, highly recommend theLender to anyone looking for a smooth and stress-free closing experience.

Kyle Was awesome . Helped me thru the process . Fast closing and great pricing

Thomas got back to me on every call I placed and every email I sent. He and his team went above and beyond to ensure my DSCR loan closed on time, even securing the exceptions needed to make it happen. Their pricing was also better than every other lender I compared. I will definitely use them again!

Had the opportunity to work on a refinance with Aaron Easton, Marie Ingrum & Maria Benitez. They were incredible throughout the entire loan process and remained patient, persistent, and creative as our specific scenario was unique. Thank

Borrowers have a lot of choices in today's market. Buying a home can be stressful, but theLender makes it painless. They were very responsive and knowledgeable throughout the whole process. I would use them again and I recommend them whenever I talk to someone buying a home.

My experience with The Lender was excellent from start to finish. The team was professional, knowledgeable, and consistently available to answer all of my questions. They kept me informed throughout the entire process, making

Great service and got the loan funded as intended

Great experience for my first DSCR CONDOTEL loan.

I refinanced 2 properties with The Lender and was very happy with the result. Great experience with the team who assisted me!

Aaron Kane was on top of it and kept us in the loop the entire process!

I had a very tough loan and Tiffany Friedman, who was my rep was excellent. Angie, Jessica the whole team went above and beyond to get my own clothes in 15 days.

From start to finish, theLender closed my DSCR loan in 12 business days. The entire team was a pleasure to work with! They were all fast, efficient and communicative. Thank you Steve Nelson and your team!

WORKING WITH SEAN AND HIS TEAM WAS A REAL PLEASURE THEY HAD ALL THE ANSWERS WE NEEDED TO CLOSE OUR LOAN AND CANT THANK THERE EXCELLENT KNOWLEDGE OF LENDING....THANK YOU SEAN.......

This loan was though Juan and you were the only one who made it happen Thank you so much

I recently had the opportunity to work with TheLender Team for my investment property financing and I couldn’t be more pleased with the experience!

Carmine Poliandro always is helpful and guides me thru my loan

I just had a loan funded by The Lender, and I couldn't be happier with the experience! They were incredibly efficient and responsive throughout the entire process.

I’ve recently used Chris Orozco and Brittany Krouse for a DSCR loan and they were fantastic. I prioritize communication and transparency above all else when it comes to working with lenders and that’s what you get with these two. Would recommend to others. Thanks Chris and Brittany!

Carmine was an absolute pleasure to work with. He was knowledgeable, responsive, and guided us through every step of the mortgage process with ease. His professionalism and clear communication made the experience smooth and stress-free. Highly recommend working with him!

I just closed a loan with theLender and I had an amazing experience with their entire team. It was a smooth and quick process and everyone was so helpful! Special thanks to Tiffany, Jannet, Alexandra and Lusine!

Best and easiest loan I have done with a DCSR lender

Our process went seamless with Carmine. I would recommend him to anyone.

We had a hard and very complicated loan, but thanks to Geoff Hughes @ theLender, we were able to close the deal. Thank you!

Everyones situation is different. Around December 2021 is when we were looking for a loan. This was right at the time when 15% DSCR loans were suddenly becoming scarce. We found theLender through online search and saw that reviews were

I have been in real estate for 40 years and this was the easiest seamless loan I have ever received. Jeff and Carmine were fantastic! They were so responsive it was like they worked 24 hours a day.

I can't thank TheLender and Brian Gutierrez enough for their incredible work in getting my Non-QM loan funded. Brian and his team truly pulled out all the stops—what could have been a complex process turned out to be amazingly fast and

Working with the Lender--specifically Len Hamilton--was a pleasure! I found them after a poor experience with a refi on one of my investment properties. The whole process couldn't have been easier. I look forward to closing my next loan with them!

We had the pleasure of working with Richard Hu, and we couldn’t be more grateful for his expertise and dedication! He went above and beyond to assist us with a difficult loan, navigating every challenge with professionalism and efficiency.

Scott Woodard and his team at The Lender were great! We had a few bobbles that were not their fault towards the end, and they finessed the loan and closed it for us.

Cody did a great job and walking me through the process and always communicating with me.

Thank you, Hayden, Alex, Linda, Lorraine, Jacquelyn, and Ruben on helping me on a complicated loan! It got funded today!! Without the team's effort we won't be able to close!

Cody Gray & Mary have been nothing but exceptional during the loan process! Could not recommend them enough!

This is my second loan. I have closed with the lender. Both experiences have been very smooth. They are very professional and delivered from their promise. I look forward to closing many more.

Loan process was easy and clean No surprises and efficient process.

James Mwamba was The Best. He walked me through each step of the process on the portal with submission, approval, loan conditions, underwriting updates and was able to get my loan closed with All his help!!! Can't wait for the next Loan to close!!! Thank you James again!!!

I have to say working with Chan, was absolutely fabulous. She had the patience to deal with us during a complicated loan Scenario. She was never once was impatient or short! Extremely professional and knowledgeable. Made her self

I dealt with Maria Benitez at The Lender a/k/a Hometown Equity Mortgage and she was phenomenal ! Always available to answer questions ( actually answered the phone when I called !) and went above and beyond to get my commercial closing

The Lender offered me a great, smooth and fast service. I have work with different lenders and The Lender is the best so far. My rep Elijah Trotier was a great help in the entire process.

amazing speed and service!! ray and his team got this loan done in record time with great communication.

The Lender was very informative and understanding throughout the process from the beginning to the ending. They were very detailed. When we had questions they responded in a timely manner. Thank you for a great experience. Happy Holidays!

Cody was awesome. Communication was on point and we closed fast.

Don and Kone were accessible and easy to work with, the total process was pretty easy to follow, I am very happy with theLender overall.

Great bank with great customer service closed with no issues and quick

Great experience, Great lender, Carmine Poliandro was a great help, Will use again for sure. Great rates also

I really appreciate the team at theLender. They did an excellent job and helping me get my loan closed! This is a company that you can count on. Thanks again.

I will be leaving a similar review on every site I possibly can, shout it from the hilltops, refer every friend and family member I can, and forever be grateful for theLender! If you don't like reading, just skip to the last paragraph.

I had less than two weeks to get a mortgage approved, but Chris and his team at The Lender provided great service and got the loan closed within the required timeframe.

The best service provided and best in communication that I have ever experience with this company. Very satisfied customer.

Had a few obstacles at no fault of The Lender, Cameron & Mary as well as our Underwriter were all involved and all worked together to get our loan closed! Great team work! Thank you all for coming though! I appreciate it!

UPDATE!! Second loan with the Lender (first was 6 months ago - see below) and i am just astounded at the effort that was put in on this file on my behalf! Mark Braudaway was an AMAZING underwriter and i hope I get him again. He is so

I was impressed with the speed that my loan was reviewed and approved at TheLender. Daniel Meyers was there to help me with every question I had. He made sure my loan closed on time. He also negotiated exceptions and helped me get

A Seamless Experience with The Lender's Expert Team I recently had the pleasure of working with The Lender for a loan, and I am

Mario was excellent; he communicated well, completed the loan paperwork on schedule, and closed the loan on or ahead of schedule. Regards

Everyone involved in the process was easy to work with and always had the answer to every question I had. Very personable!!

Nathan went above and beyond to in assisting in my loan. He always came up with a fast solution to the hurdles we faced and got us to the closing table. Highly recommended

Carmine Poliandro and his Team at theLender are absolute Rock Stars. Throughout the loan process, the team provided amazing customer service and was immediately responsive to all our communications with them. We are incredibly happy with

We just closed our second loan with The Lender, and the experience was fantastic. Julian our Account Executive was always there to respond our questions and keeping us informed on the process. Excellent team, thank you guys for all your help we were able to close on time.

The best team ever!!! Thank you so much for your help, guidance and patience on our closing.

Carmine Poliandro is the best! Saw my file through to the end, even though it was not easy. Maintained his cool, kept his eye on the target and achieved the goal. You should find a way to clone Carmine. He does great work, and he deserves a raise.

Chan was amazing and helped me every step of the way.

Mica Birman and Cameron LeClair went above and beyond to help get a difficult loan to closing on time. I would highly recommend them and look forward to using them again. They are greatly appreciated!

Len Hamilton was very responsive to all my inquiries during the pre-approval process. Although I went with a different lender, I had a great experience working with him (Len Hamilton). I am giving him 5-stars for his phenomenal customer service. Kudos Len!

Everyone really worked hard at making a tough loan happen. Cameron LeClair is the best! c

Excellent and reliable company and service! Our loan officer Andrew Nikiforoff was extremely helpful, responsive and made the process easy. We just closed on our new loan and we're very pleased with how everything was handled. We highly recommend this company.

The Lender was amazing! Such a great experience with everyone we spoke with. Quick close and with great service! Thanks for making our journey a great one! Highly recommended!!

theLender is the best! They did a great job with my loan!

Great Company, all friendly Staff from beggining to end, my loan closed in less than 30 days

QUICK AND EASY PROCESS , VERY HAPPY TO WORK WITHTHE LENDER WITH MY LOAN

Nate Borghi has helped me with mortgages many times. He always gets me the best rates and makes the process very easy on my end. I only use him as my lender and you should too!

Robert was our mortgage analyst. He went above and beyond to make sure all of our needs were addressed. I highly recommend both Robert and The Lender!

theLender has really shown us 5 star service through this entire process. The customer service from start to end was top notch. Would highly recommend using them! Thanks for everything!

Had a great experience with Drew Powers! He made sure all our needs were met and kept in constant communication.

Great service! Made the entire process seamless and painless. Will definitely be coming back to theLender!

Great Lender that cares about the customer. Will come back for future loans.

Thank you for such a great experience working with you, I will definitely tell all my friends and family.

10/10 great experience! They really went above and beyond to make our whole process seamless and enjoyable! Highly recommended!

theLender Reviews From Borrowers

What customers say about working with theLender

Responsive communication

Efficient closings

Property financing

Dedicated support

Featured customer experiences

More theLender customer reviews

See more theLender reviews on Google

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